Irina Gutman

That would entail operating model, meaning how is it going to be structured? Is there going to be an overarching leadership committee? How is business and IT are going to work together in that operating model? We talked about it during AI. It is even more critical with agentic technology. IT alone, unfortunately, so sorry everyone who works for IT, but you can make that decision alone.

It has to be in super strong partnership with the business because guess what? AI is augmenting most likely a business employee. Therefore, IT becomes innovator, capability provider. But business needs to be in the room saying which capabilities they need, which business problems need to be addressing. So critical component of that operating model is that business and IT partnership.

It has to be in super strong partnership with the business because guess what? AI is augmenting most likely a business employee. Therefore, IT becomes innovator, capability provider. But business needs to be in the room saying which capabilities they need, which business problems need to be addressing. So critical component of that operating model is that business and IT partnership.

It has to be in super strong partnership with the business because guess what? AI is augmenting most likely a business employee. Therefore, IT becomes innovator, capability provider. But business needs to be in the room saying which capabilities they need, which business problems need to be addressing. So critical component of that operating model is that business and IT partnership.

And then there are kind of discipline going across, such as governance, risk mitigation, and responsible AI usage. Another critical element that I would say is a fun element is innovation.

And then there are kind of discipline going across, such as governance, risk mitigation, and responsible AI usage. Another critical element that I would say is a fun element is innovation.

And then there are kind of discipline going across, such as governance, risk mitigation, and responsible AI usage. Another critical element that I would say is a fun element is innovation.

You can have, I wouldn't recommend having a genetic COE without explicit focus on innovation to drive that culture of innovation, but also to drive the culture of experimentation, to give a specific focus area where people can freely try new things, try new technology, fail quickly, improve upon, and adjust the product companies need. Another important area is education.

You can have, I wouldn't recommend having a genetic COE without explicit focus on innovation to drive that culture of innovation, but also to drive the culture of experimentation, to give a specific focus area where people can freely try new things, try new technology, fail quickly, improve upon, and adjust the product companies need. Another important area is education.

You can have, I wouldn't recommend having a genetic COE without explicit focus on innovation to drive that culture of innovation, but also to drive the culture of experimentation, to give a specific focus area where people can freely try new things, try new technology, fail quickly, improve upon, and adjust the product companies need. Another important area is education.

We just talked about all the new skills that we will need to define that will go into that operating model. You said agent manager. I said agent owner. Some people say agent supervisor. I've heard roles that is a content creator, and we'll talk about that, why it is important. Prom builders, et cetera, et cetera. They're roles ranging from the ones that you need to manage agents

We just talked about all the new skills that we will need to define that will go into that operating model. You said agent manager. I said agent owner. Some people say agent supervisor. I've heard roles that is a content creator, and we'll talk about that, why it is important. Prom builders, et cetera, et cetera. They're roles ranging from the ones that you need to manage agents

We just talked about all the new skills that we will need to define that will go into that operating model. You said agent manager. I said agent owner. Some people say agent supervisor. I've heard roles that is a content creator, and we'll talk about that, why it is important. Prom builders, et cetera, et cetera. They're roles ranging from the ones that you need to manage agents

to the roles that you need to have to build agents, such as I said, content creators or prom building, because guess what? Articles that we human consume need to be written differently for consumption of AI. AI consumes information differently from humans. All of those roles need to be upskilled, trained, and then continuously trained as new innovation or new capabilities come about.

to the roles that you need to have to build agents, such as I said, content creators or prom building, because guess what? Articles that we human consume need to be written differently for consumption of AI. AI consumes information differently from humans. All of those roles need to be upskilled, trained, and then continuously trained as new innovation or new capabilities come about.

to the roles that you need to have to build agents, such as I said, content creators or prom building, because guess what? Articles that we human consume need to be written differently for consumption of AI. AI consumes information differently from humans. All of those roles need to be upskilled, trained, and then continuously trained as new innovation or new capabilities come about.

And with AI, it is faster than we've ever seen before. So that continuous upskilling needs to be a pretty robust process. And that is why we need to have explicit focus on it as well.

And with AI, it is faster than we've ever seen before. So that continuous upskilling needs to be a pretty robust process. And that is why we need to have explicit focus on it as well.

And with AI, it is faster than we've ever seen before. So that continuous upskilling needs to be a pretty robust process. And that is why we need to have explicit focus on it as well.

Where can leaders go to upskill their teams? Because like you said, it's happening so fast. And if we try to build our own systems of education, I assume we're going to be a little bit slow. Is there any resources or things that you would suggest people go to look at or learn from?