Irina Gutman

Where can leaders go to upskill their teams? Because like you said, it's happening so fast. And if we try to build our own systems of education, I assume we're going to be a little bit slow. Is there any resources or things that you would suggest people go to look at or learn from?

Where can leaders go to upskill their teams? Because like you said, it's happening so fast. And if we try to build our own systems of education, I assume we're going to be a little bit slow. Is there any resources or things that you would suggest people go to look at or learn from?

No, this is definitely a hard one. And I can tell you where Salesforce are currently addressing that situation as well. As you know, my team is explicitly focused on AI and we're working very closely with product organization to stay ahead of the curve. But Salesforce professional services, 10,000 people. Salesforce partner ecosystem is multiply that by 100,000.

No, this is definitely a hard one. And I can tell you where Salesforce are currently addressing that situation as well. As you know, my team is explicitly focused on AI and we're working very closely with product organization to stay ahead of the curve. But Salesforce professional services, 10,000 people. Salesforce partner ecosystem is multiply that by 100,000.

No, this is definitely a hard one. And I can tell you where Salesforce are currently addressing that situation as well. As you know, my team is explicitly focused on AI and we're working very closely with product organization to stay ahead of the curve. But Salesforce professional services, 10,000 people. Salesforce partner ecosystem is multiply that by 100,000.

All of those experts need to stay up to date on the latest capability and technology. Yes, sure. There are million classes in very respectable institution that will give you foundation and to give you a core knowledge. But then it goes to the next level. So there are multiple upskilling, right?

All of those experts need to stay up to date on the latest capability and technology. Yes, sure. There are million classes in very respectable institution that will give you foundation and to give you a core knowledge. But then it goes to the next level. So there are multiple upskilling, right?

All of those experts need to stay up to date on the latest capability and technology. Yes, sure. There are million classes in very respectable institution that will give you foundation and to give you a core knowledge. But then it goes to the next level. So there are multiple upskilling, right?

Understanding the technology, understanding the essence of this particular, what agents are, how they construct it, how you do prompt engineering. And that skills could be gained from any respectable known institution. There are classes, there are courses there. But then there's a next level of specific to that product. And that I would suggest getting from

Understanding the technology, understanding the essence of this particular, what agents are, how they construct it, how you do prompt engineering. And that skills could be gained from any respectable known institution. There are classes, there are courses there. But then there's a next level of specific to that product. And that I would suggest getting from

Understanding the technology, understanding the essence of this particular, what agents are, how they construct it, how you do prompt engineering. And that skills could be gained from any respectable known institution. There are classes, there are courses there. But then there's a next level of specific to that product. And that I would suggest getting from

partnering, being at a Salesforce, or if you're working with a different technology provider, working with that particular company to know the nuances of that product. And that's what we're doing. We're working closely with product. We're putting new programs in place that combine propagation of knowledge and propagation of experience across entire professional services.

partnering, being at a Salesforce, or if you're working with a different technology provider, working with that particular company to know the nuances of that product. And that's what we're doing. We're working closely with product. We're putting new programs in place that combine propagation of knowledge and propagation of experience across entire professional services.

partnering, being at a Salesforce, or if you're working with a different technology provider, working with that particular company to know the nuances of that product. And that's what we're doing. We're working closely with product. We're putting new programs in place that combine propagation of knowledge and propagation of experience across entire professional services.

And we came to the realization that there's no longer an option to spend three months putting a training program together. Materials and information needs to be available very fast and we need to build into those enablement program constant updating and changes because sometimes the answer I provide you today might be obsolete in a week or two.

And we came to the realization that there's no longer an option to spend three months putting a training program together. Materials and information needs to be available very fast and we need to build into those enablement program constant updating and changes because sometimes the answer I provide you today might be obsolete in a week or two.

And we came to the realization that there's no longer an option to spend three months putting a training program together. Materials and information needs to be available very fast and we need to build into those enablement program constant updating and changes because sometimes the answer I provide you today might be obsolete in a week or two.

It's happening so fast. I mean, the good news is that AI can help us put those training programs together really quickly, which is great. But what's coming to mind for me right now is the fact that the vendors, for example, Salesforce, you now have another role of education.

It's happening so fast. I mean, the good news is that AI can help us put those training programs together really quickly, which is great. But what's coming to mind for me right now is the fact that the vendors, for example, Salesforce, you now have another role of education.

It's happening so fast. I mean, the good news is that AI can help us put those training programs together really quickly, which is great. But what's coming to mind for me right now is the fact that the vendors, for example, Salesforce, you now have another role of education.