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Irina Gutman

๐Ÿ‘ค Speaker
471 total appearances

Appearances Over Time

Podcast Appearances

Experts of Experience
The Art of Conversation Design for AI Agents

That goes beyond simply this is how you use our tool, but this is how you actually bring your tool into your organization, which is exactly what you do. And I think it's something I tell my clients all the time that if you want to start using AI, first look at the vendors you're already utilizing and go and see what technology they have rolled out. And then

Experts of Experience
The Art of Conversation Design for AI Agents

That goes beyond simply this is how you use our tool, but this is how you actually bring your tool into your organization, which is exactly what you do. And I think it's something I tell my clients all the time that if you want to start using AI, first look at the vendors you're already utilizing and go and see what technology they have rolled out. And then

Experts of Experience
The Art of Conversation Design for AI Agents

That goes beyond simply this is how you use our tool, but this is how you actually bring your tool into your organization, which is exactly what you do. And I think it's something I tell my clients all the time that if you want to start using AI, first look at the vendors you're already utilizing and go and see what technology they have rolled out. And then

Experts of Experience
The Art of Conversation Design for AI Agents

Ask them to help you learn how to bring it inside. And I just I think that there's this new role almost for SaaS companies to not only say here's technology, but here's actually how you can utilize it in business. the way that's going to be most effective.

Experts of Experience
The Art of Conversation Design for AI Agents

Ask them to help you learn how to bring it inside. And I just I think that there's this new role almost for SaaS companies to not only say here's technology, but here's actually how you can utilize it in business. the way that's going to be most effective.

Experts of Experience
The Art of Conversation Design for AI Agents

Ask them to help you learn how to bring it inside. And I just I think that there's this new role almost for SaaS companies to not only say here's technology, but here's actually how you can utilize it in business. the way that's going to be most effective.

Experts of Experience
The Art of Conversation Design for AI Agents

And it goes beyond just simply like click these buttons, but actually like, you know, here's the roles and the education your team needs and all of that, because that's really essential to using AI.

Experts of Experience
The Art of Conversation Design for AI Agents

And it goes beyond just simply like click these buttons, but actually like, you know, here's the roles and the education your team needs and all of that, because that's really essential to using AI.

Experts of Experience
The Art of Conversation Design for AI Agents

And it goes beyond just simply like click these buttons, but actually like, you know, here's the roles and the education your team needs and all of that, because that's really essential to using AI.

Experts of Experience
The Art of Conversation Design for AI Agents

No, you're, absolutely right. And that's why it folds all into those component of the organizational readiness worksheet, because this is exactly what it will focus on. In addition of what this tool and technology is, is how it's actually going to be used and how companies are going to assume responsibility for it and continuously work with it because AI is ever evolving. It's not once and done.

Experts of Experience
The Art of Conversation Design for AI Agents

No, you're, absolutely right. And that's why it folds all into those component of the organizational readiness worksheet, because this is exactly what it will focus on. In addition of what this tool and technology is, is how it's actually going to be used and how companies are going to assume responsibility for it and continuously work with it because AI is ever evolving. It's not once and done.

Experts of Experience
The Art of Conversation Design for AI Agents

No, you're, absolutely right. And that's why it folds all into those component of the organizational readiness worksheet, because this is exactly what it will focus on. In addition of what this tool and technology is, is how it's actually going to be used and how companies are going to assume responsibility for it and continuously work with it because AI is ever evolving. It's not once and done.

Experts of Experience
The Art of Conversation Design for AI Agents

And that's what makes it unique and super uncomfortable for a lot of us, Because if you build a system, unless somebody goes and changes the code, it's pretty much going to be operated as expected. With AI, with its learning capability, with its reasoning capability, it is going to evolve. The data that it's grounded on is going to change.

Experts of Experience
The Art of Conversation Design for AI Agents

And that's what makes it unique and super uncomfortable for a lot of us, Because if you build a system, unless somebody goes and changes the code, it's pretty much going to be operated as expected. With AI, with its learning capability, with its reasoning capability, it is going to evolve. The data that it's grounded on is going to change.

Experts of Experience
The Art of Conversation Design for AI Agents

And that's what makes it unique and super uncomfortable for a lot of us, Because if you build a system, unless somebody goes and changes the code, it's pretty much going to be operated as expected. With AI, with its learning capability, with its reasoning capability, it is going to evolve. The data that it's grounded on is going to change.

Experts of Experience
The Art of Conversation Design for AI Agents

So there's a lot of variability in this technology, and therefore it requires constant monitoring, updating, and kind of having a pulse on where it is and where it needs to go.

Experts of Experience
The Art of Conversation Design for AI Agents

So there's a lot of variability in this technology, and therefore it requires constant monitoring, updating, and kind of having a pulse on where it is and where it needs to go.

Experts of Experience
The Art of Conversation Design for AI Agents

So there's a lot of variability in this technology, and therefore it requires constant monitoring, updating, and kind of having a pulse on where it is and where it needs to go.

Experts of Experience
The Art of Conversation Design for AI Agents

Yeah. The other thing I'm really curious about, and I'm, I'd love to even hear this from like a personal perspective from you is what are the skills we need to be learning as we look towards the new AI age? Like what are the human, what's the human advantage that we can really like focus on?

Experts of Experience
The Art of Conversation Design for AI Agents

Yeah. The other thing I'm really curious about, and I'm, I'd love to even hear this from like a personal perspective from you is what are the skills we need to be learning as we look towards the new AI age? Like what are the human, what's the human advantage that we can really like focus on?