Ismael Valdez

Worst case is there's someone conquesting your great brand that you just paid kick charge to create, and they're going to a competitor now, right? And so our goal that we set out to do is how do we help customers really build a moat, or contractors build a moat around these customers and make it easier than Google to contact them or proactively reach out to them.

And I wouldn't, you know, I would challenge this one that like it is just a regular thermostat, but there's features there that are really a benefit to the end user, which is the customer, right? The homeowner. You know, the remote testing that you're alluding to, I know, you know, if my wife and I have to schedule an appointment, it's like, well, who's going to be home?

And I wouldn't, you know, I would challenge this one that like it is just a regular thermostat, but there's features there that are really a benefit to the end user, which is the customer, right? The homeowner. You know, the remote testing that you're alluding to, I know, you know, if my wife and I have to schedule an appointment, it's like, well, who's going to be home?

You know, what's your schedule look like? The remote testing avoids another visit in the home, right? And then the remote monitoring that we can see, you know, live and historical data, we can pinpoint issues, the ability to get ahead of problems. You know, if that system breaks, the contractor can proactively reach out to the customer and say, hey, you know, I know you're at work.

You know, what's your schedule look like? The remote testing avoids another visit in the home, right? And then the remote monitoring that we can see, you know, live and historical data, we can pinpoint issues, the ability to get ahead of problems. You know, if that system breaks, the contractor can proactively reach out to the customer and say, hey, you know, I know you're at work.

I know you're at dinner. You're out of town. but we're going to alert on your system. We need to get you set up. You're a VIP in our system. We need to get you set up for an appointment as soon as possible.

I know you're at dinner. You're out of town. but we're going to alert on your system. We need to get you set up. You're a VIP in our system. We need to get you set up for an appointment as soon as possible.

So there's a lot of benefits that come from it, but we did design it to be a look that customers are familiar with something they want in their home and to function like a normal thermostat day to day.

So there's a lot of benefits that come from it, but we did design it to be a look that customers are familiar with something they want in their home and to function like a normal thermostat day to day.

So if you give them more verticals, they're already producing. Anything you're not giving them is...

So if you give them more verticals, they're already producing. Anything you're not giving them is...

Hey man, whenever we got someone that was married with kids, I was like, yes, this person's going to be responsible.

Hey man, whenever we got someone that was married with kids, I was like, yes, this person's going to be responsible.

That reminds me of that, Jerry, who's in the room with us here, just sent me a meme that's like, boy math is buying a bigger boat, so I have to work harder, right? So it's those guys.

That reminds me of that, Jerry, who's in the room with us here, just sent me a meme that's like, boy math is buying a bigger boat, so I have to work harder, right? So it's those guys.

But there's two other attributes I would say that I've noticed is that typically guys that have had, or guys or gals that have had a little bit more of a rough upbringing, they've kind of got a chip on their shoulder. They want to prove themselves. They want to prove the world wrong. I've never seen higher producers than those guys.

But there's two other attributes I would say that I've noticed is that typically guys that have had, or guys or gals that have had a little bit more of a rough upbringing, they've kind of got a chip on their shoulder. They want to prove themselves. They want to prove the world wrong. I've never seen higher producers than those guys.

They have something to prove and they'll go out and do it every day. And so... When I was running ProSkill, you know, responsibilities, a family, and then, you know, a rougher upbringing was always the guys that really went out and produced for us.

They have something to prove and they'll go out and do it every day. And so... When I was running ProSkill, you know, responsibilities, a family, and then, you know, a rougher upbringing was always the guys that really went out and produced for us.

Yeah, we definitely do. And I think we've started to see a push in that. But unfortunately... a lot of the training we do today is reactionary. It's not proactive, right? So it's like, oh, well, my guys aren't doing this. Like you alluded to, we got to train again.