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James Islay

๐Ÿ‘ค Speaker
195 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

Oh, it's 10.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

Okay, maybe we're not that generous.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

Of monthly, yeah.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

Yeah, it's every month for 12, for 12 months.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

Exactly.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

Um, I mean, uh, generally, um, uh, like it, yeah, in terms of, uh, the total time that they're staying, um, uh, I mean, yeah, um, that would be, uh, I, I say like in general, it's around about 14 months.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

Um, I mean, but we have customers that are staying a lot longer, a lot longer than that.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

Um, um, so our net retention, um,

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

Our net retention is around 85% right now, and it's moving towards it 90%.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

I mean, I think it's quite typical in our industry.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

I mean, because in the, like for Meltastic, for instance, our net retention ratio is, you know, over 110%.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

Well, that's great.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

Yeah.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

But in prospecting tools, you know, for like in the data business,

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

like a net retention rate of around 85% is, you know, to my understanding from the history of the industry, quite common.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

And so we have a very fast sales cycle.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

And, you know, also we have a returning, like a lot of those customers will, like customers that churn out will come back.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

So, you know, they treat the service as almost transactional.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

And so then they return.

SaaS Interviews with CEOs, Startups, Founders
Look Back: Cognism Prospecting Tool Hits $10m Revenue, 40% Of Last Round Was Secondary

So it's, you know, as far as, you know, my understanding and knowledge of the industry is quite a common