James Jordan

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455 appearances 4 recordings 1 series first heard May 2026 last heard 13 Aug

James Jordan’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 4 in all, peaking in Aug 2026 with 2.

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Welcome to the Chalk Talk Gym Podcast, where we explore insights into healthcare that help uncover new opportunities for growth and success.

I'm your host, Jim Jordan.

My guest today is John Diaglesandro.

And he's an operations engineer who came to healthcare the hard way, through the supply chains of General Motors, Ford, and Domino's Pizza.

And in these environments, when things break, you fix them fast or you lose money fast.

For two decades he worked beside hospital frontline teams, and what he saw made no sense to him.

They were smart, committed people set up to lose by the way the work was designed.

John argues hospitals borrow lean and six sigma without the context that makes them work.

John believes that the real signal lives in the word on the street, not a billion data points.

So John, tell me in the audience a little bit more about yourself and your perspectives.

Do you want to share that a little bit about that with the audience?

I believe it's a German word.

We used to call it tack time.

T A K T, right?

So we try to anticipate which to your point is hard to do.

And the other piece is the process was fixed input, fixed process, fixed output.

But in our case in healthcare, we have variable input.

depending on your co-mobile variable process, trying to get to a fixed output.

So I guess by the very nature

Those two items are quite challenging.

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