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James Kennedy

๐Ÿ‘ค Speaker
189 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

And that gave us enough to verify that there was a market.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

And then after that, there was a long period of no sales.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

So we actually started off with three partners.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

But one of those partners gave up on us before we got to our next customer.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

They were all paying.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

So we charged them like a couple of grand each.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

If we build this, will you buy it?

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

And they gave us the money, a down payment.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

That gave us enough confidence just to say, okay.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

Yeah, two or three months, I think.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

One of our partners pulled out before we actually got to our real first customer, our non-warm customer, if you like.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

So there were three partners in the business.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

But in your first three months when you're toiling away, nothing but bugs and customer issues and requests, it's a long, long three months.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

Generally speaking, I was doing the sales, so I was pitching people on the business.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

I would get them to do a demo, I would show them the product, and then it would be woefully obvious how many features we were missing in those first three months.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

It was like a continuous cycle of slamming up against the wall, trying to see if anyone was interested.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

But the good news is in that three months, we really understood, like it was a great customer development experience.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

So I really started, I talked to hundreds of CFOs, operations managers.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

And, you know, after about sort of, you know, after we got our first, thankfully we got one really good big customer early on called Holloman Corporation based out in Texas.

SaaS Interviews with CEOs, Startups, Founders
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ

They cut us a check for 20 grand, which I didn't believe was even possible at the time.