James McHugh
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Appearances Over Time
Podcast Appearances
Yeah.
So what's... Scott's American Japanese.
Grew up in New York.
Yes.
Yes.
Right.
Yes.
Short story.
So when we were building that business, I have often said to people that the key decisions for that business weren't made in boardrooms.
They were made shoulder to shoulder at a bar in Akasaka at 9pm on a Thursday, where the two of us would be sitting together talking about, do we do this with the CEO?
Do we promote this?
Do we extend the business in here?
If I put more capital in, will you put more capital in?
That's what made that business successful, that trusted relationship that we could work together on an outcome, a shared outcome over a period of time.
So it's a brilliant question.
So I got an email maybe a year and a half ago, two years ago now, from another very large successful business, ServiceNow, $20 billion business, saying, hey, we love what you did with Salesforce in Japan.
We're looking for pure play partners in Japan.
Would you be interested in doing the same with us?
I wrote to Scott and said, what do you want to do?
ServiceNow have reached out and they're interested in doing something.