James McHugh

on it grandfather well yeah okay probably in this case not so on it grandfather like it will see us as we want it to be benevolent towards us we want it to be thoughtful and kind and trying to wants to help humanity because the world is a better place with humans than it is without

Yes.

It won't be our decision, you know.

At the pace we're changing things.

That's right.

Yeah.

So I'll give you one example.

Very simple example that I need to talk to you about anyway, because I think it's a great idea.

And then I'll kind of go to sort of examples that we think are going to be more extreme.

So we're building the first agent-only CRM, which I think is super cool.

So if you think about it logically...

The phones as they exist today will probably become some kind of a wearable.

We are less than four or five years away from no apps or your interface to your apps is your agent.

If you think about that in a CRM sense, and CRM means customer relationship management, how does a company deal with its customers?

I can wear that wearable into a meeting.

It can listen to my phone calls.

So it's recording all the actions, all the deliverables that I commit to.

I then have a chat with it and it says, right, do you want me to send that to contracts?

Do you want me to send that to shipping?

Do you want me to send this to purchasing?