James McHugh

Yeah, get ahead.

Off goes the agent, starts communicating with those different departments to make sure all the appropriate functions that I've agreed with you in a meeting are starting to happen.

And the mandate from the company that we're doing this for is we don't want any keyboard interface with our CRM.

So there's no way you can write into the system.

The only way you'll be able to get information out of the system is tell me about

Reed's recruitment strategy here.

Tell me what Reed are doing here.

Tell me how I can help and support Reed on this.

And the agent will be able to pull that data together off an unstructured data file and come back and answer you.

It's a pre-keyboard business, yeah.

But ultimately it's where we're going to go on everything, right?

And then I'll give you an example of where I think you can start seeing it get out of control.

So we're starting to see agents build agents.

So in the agentic world, and if you think about the fact that we will all be using wearables that we're interfacing with our agent.

Which will be one of the LLMs, I would imagine.

I'll be talking to Grok and saying to Grok or whomever, I need a car at Logan Airport.

He's going to say, do you want a pickup truck or what do you like?

Yeah, I'd like a pickup truck.

I've got one with X at this price and one at Y at this price.

Book it for me.