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James Sturges

๐Ÿ‘ค Speaker
225 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

So there's a lot of things that our product does.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

There's a lot of things our product doesn't do right now that we wanted to do.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

And so the best thing I think that we did is starting to work with customers as early as possible to understand, you know, here's here's what we think is needed.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

Because this is we're building this from it's a passion play on what we believe from our own experience we really wanted.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

So what are the what are the pain points in knowledge management?

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

And so we believe that it can do X, Y, and Z, and A, B, and C are the crucial features.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

And going out into the market and finding, well, A and B are crucial, but C is not really, but we really need D. Does that make sense?

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

To drive growth, exactly.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

No, no, no.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

The only reason we really wanted to raise it is to grow and to grow faster.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

Sure, yeah.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

Initially, we were thinking, let's grow organically and kind of hold all of the ownership and kind of do this on our own in a very safe way.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

But what we found is there's so much demand

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

Um, you know, cause initially we wanted to sort of validate, yes, we're on the right path here.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

This is in fact, a thing that people want.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

And so now initially there was, there was so demand from our first few customers and we learned so much from that.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

So I'd say probably our core business is in about a dozen customers.

SaaS Interviews with CEOs, Startups, Founders
1617 How He Closed 50,000 Seat Deals on Day 1

And those dozen customers probably have... Go ahead.