Jane Chambers

I'm Jane Chambers.

Today I'm in Chile's Patagonia taking a look at last mile delivery and how it affects the businesses and people living here.

Last mile delivery, or last mile logistics, refers to the final stretch from the nearest big storage centre to where the customer actually lives or works.

It can often end up being one of the most expensive parts of the journey, especially in a region like Patagonia, where there are hundreds of kilometres of rugged terrain, bad weather, unpaved roads and ferry timetables to deal with.

But some companies are trying to find solutions.

The main transport route in this region is the Carretera Austral.

It's a remote highway that runs through Chile and Patagonia, linking small towns, fjords and national parks.

But often people have to travel by boat as well or cross over into neighbouring Argentina because Patagonia's landscape is broken up by glaciers, mountains and sea channels, making it extremely difficult and expensive to build a continuous road.

So how do people living in such a remote place manage to get the necessities for their daily life?

That's all coming up in Business Daily from the BBC.

My first stop's the tiny village of Puerto Sanchez, which is on the shores of Chile's largest lake, General Guerrero.

It's stunning, with turquoise-blue clear waters fed by glacial meltwater.

I'm off to meet one of the locals, Hacenia Toro.

So we're just having a look around your shop and we've got some avocados and some garlic and some peaches.

What about seasonal fruit?

Coming into the back here, we've got crisps and juice.

What things do people normally like to buy?

Coming on a bus from Coyhaique isn't as easy as it sounds.

I've done it, but in a car.

Coyhaique is the closest big city.