Jason Hill
👤 PersonAppearances Over Time
Podcast Appearances
So we didn't launch until June of 2022, pretty much a year and a half between starting the project, testing the project before an official launch. And we just hit our two year anniversary this month.
So we didn't launch until June of 2022, pretty much a year and a half between starting the project, testing the project before an official launch. And we just hit our two year anniversary this month.
So we didn't launch until June of 2022, pretty much a year and a half between starting the project, testing the project before an official launch. And we just hit our two year anniversary this month.
I really felt I needed to have the back office at my fingertips because our developers are overseas. So if something happens in real time, I want to be able to see the data. So our back office tracks the call lengths, for example, all the revenue to the penny, all the refunds requested.
I really felt I needed to have the back office at my fingertips because our developers are overseas. So if something happens in real time, I want to be able to see the data. So our back office tracks the call lengths, for example, all the revenue to the penny, all the refunds requested.
I really felt I needed to have the back office at my fingertips because our developers are overseas. So if something happens in real time, I want to be able to see the data. So our back office tracks the call lengths, for example, all the revenue to the penny, all the refunds requested.
When you download OWL, you can only make calls and then you request to become an expert and you pay $10 a month and get a $10 credit. So all the upgrades go in daily and our team has to go and approve all these experts and look at their social accounts to make sure they're legitimate professionals. And we have to avoid scams. Once you have money on a real platform, we have been attacked.
When you download OWL, you can only make calls and then you request to become an expert and you pay $10 a month and get a $10 credit. So all the upgrades go in daily and our team has to go and approve all these experts and look at their social accounts to make sure they're legitimate professionals. And we have to avoid scams. Once you have money on a real platform, we have been attacked.
When you download OWL, you can only make calls and then you request to become an expert and you pay $10 a month and get a $10 credit. So all the upgrades go in daily and our team has to go and approve all these experts and look at their social accounts to make sure they're legitimate professionals. And we have to avoid scams. Once you have money on a real platform, we have been attacked.
So security is of the utmost importance. We have real people's account balances sitting on our platform. We just really knew we had to build a robust back office because you're going to scale to at the beginning to thousands of users. And then eventually your goal is to get to hundreds of thousands of millions. You need a back office that just has all these features at your fingertips.
So security is of the utmost importance. We have real people's account balances sitting on our platform. We just really knew we had to build a robust back office because you're going to scale to at the beginning to thousands of users. And then eventually your goal is to get to hundreds of thousands of millions. You need a back office that just has all these features at your fingertips.
So security is of the utmost importance. We have real people's account balances sitting on our platform. We just really knew we had to build a robust back office because you're going to scale to at the beginning to thousands of users. And then eventually your goal is to get to hundreds of thousands of millions. You need a back office that just has all these features at your fingertips.
People report people, so we have to be able to deactivate people. Of course, if someone requests to delete their account, we have to have that feature in the back office. So I didn't really want to rely on an overseas team to have to email them and say, hey, can we do this or that and wait for responses.
People report people, so we have to be able to deactivate people. Of course, if someone requests to delete their account, we have to have that feature in the back office. So I didn't really want to rely on an overseas team to have to email them and say, hey, can we do this or that and wait for responses.
People report people, so we have to be able to deactivate people. Of course, if someone requests to delete their account, we have to have that feature in the back office. So I didn't really want to rely on an overseas team to have to email them and say, hey, can we do this or that and wait for responses.
I knew we had to move quick because in the financial service industry, I was always known to be a good communicator and being very responsive. And I think that's what's missing in our world today is just the etiquette of responding quickly. We have these large corporations that don't respond and people are frustrated with that. And OWL is all about that.
I knew we had to move quick because in the financial service industry, I was always known to be a good communicator and being very responsive. And I think that's what's missing in our world today is just the etiquette of responding quickly. We have these large corporations that don't respond and people are frustrated with that. And OWL is all about that.
I knew we had to move quick because in the financial service industry, I was always known to be a good communicator and being very responsive. And I think that's what's missing in our world today is just the etiquette of responding quickly. We have these large corporations that don't respond and people are frustrated with that. And OWL is all about that.
It's all about instant connections, instant conversations. And we felt as a brand that it was of the utmost importance to communicate with people quickly when they email feedback at owl.com, for example. And there's a safety concern, right? If somebody goes into OWL and starts talking to someone and telling them to wire them money, we want to be notified and deactivate that account immediately.
It's all about instant connections, instant conversations. And we felt as a brand that it was of the utmost importance to communicate with people quickly when they email feedback at owl.com, for example. And there's a safety concern, right? If somebody goes into OWL and starts talking to someone and telling them to wire them money, we want to be notified and deactivate that account immediately.