Jason Lemkin
π€ SpeakerAppearances Over Time
Podcast Appearances
We're getting rid of all the people and all the software because it's more efficient to just handle this at the agentic level.
We're getting rid of all the people and all the software because it's more efficient to just handle this at the agentic level.
This was everyone.
This was everyone.
Old and new.
Old and new.
I'm sorry, that's in customer support.
I'm sorry, that's in customer support.
Customer success.
Customer success.
Yeah, I'm just saying these are all roles on different lines that will just get cut at the end of the year.
Yeah, I'm just saying these are all roles on different lines that will just get cut at the end of the year.
Whatever's left in these departments, I'm not going to cut my best engineers.
Whatever's left in these departments, I'm not going to cut my best engineers.
I'm not going to cut my actually smaller sales team than it used to be, right?
I'm not going to cut my actually smaller sales team than it used to be, right?
I'm not going to cut my best folks, but I'd rather have tokens do the inbound call.
I'm not going to cut my best folks, but I'd rather have tokens do the inbound call.
I'd rather have tokens handle the 3K deals.
I'd rather have tokens handle the 3K deals.