Jay Ackerman

So, you know, we talked about the 10 million revenue.

You know, we have business under contract

to have that number be about 70% higher next year.

And so the 50 in ops are effectively supporting that new growth that's already been sold.

So our operations team.

So when I talk about, you know, we have to capture information on behalf of the health plan and, and look like, you know, from a standpoint of like our business, we're trying to disrupt a tech enabled services model.

That's really heavy with people.

And so our competition will, uh,

reach out with, they'll have people calling provider offices, a doctor to request a medical record to be sent in on a member.

That information has to come in and be reviewed to make sure that it matches the member that they're seeking.

They'll then attach it into the system.

Then it gets reviewed by

a certified coder or abstractor.

And we're trying to continually take out that layer of work and try to automate it.

And so right now, our team of our operations team is about 50.

And those are the 50 people who call on providers to get the record and review the record and attach it into the system.

So gross revenue churn, we were about 90% gross, 90% retention on a gross basis.

150%.

That's accurate.

Yeah, so we think we can, and we look at the 90% retention and I would say that that's not something we're satisfied with.