Jay Shetty

When you make someone feel attacked, they're only thinking about protecting themselves.

Effective communicators lower threat first.

At work, here's what I'm seeing.

Tell me if I'm missing something.

At home, this matters to me and I want to understand your side.

These phrases do one thing.

They create safety.

Remember this.

People don't need to feel corrected.

They need to feel considered.

Once safety is present, truth can land.

Before sharing feedback, before saying something that's hard to hear, before you're about to have a difficult conversation,

First, set safety.

Second, make sure that anything you're saying is coming with the intention of safety and choose your words that really align with that energy because you want to have an impact.

A lot of people say, well, I should just be able to say what I want and people should understand.

Well, if that's what you want, then that isn't a relationship based on care.

It's not a relationship based on love.

It's not a relationship based on connection.

It's a relationship based on you wanting people to understand you, but not taking the moment to understand them.

I think this can all change for us.