JC Quintana

When I have to learn it, it could take away my job.

It's going to reduce our team when the expectations are so high.

And it is a mantra I'm teaching myself because, unfortunately, it is the way we're going.

But when the expectation from companies is that, A, people know and use AI to make their life at work more effective.

Two, that they create agents that they incorporate into processes that people use to accomplish.

And three, that eventually we create agents, agent organizations, agent teams that humans manage.

That's a really high bar.

That is a very, very high bar, right?

So when you ask the question about where's the hesitation from people, that's where the hesitation is.

I don't think that we're addressing the human aspect of change management.

Kahneman did a lot of studies on this, and it kind of makes me laugh a little bit because Kahneman, in his studies about acceptance and acceptance of technology, said that even when something happens

appears to be of amazing benefit to someone, if the effort and the pain that they perceive it costing them to get to that point is higher, they will choose the safe zone every time rather than the suffering and the pain to get the greater benefit.

value at a later time.

It's just part of humans.

And so, yeah, when we tell people, yeah, you have to use AI, it's going to be so amazing.

Oh my gosh, it's going to save you so much time.

They go, all I see is pain.

All I see is fear.

And we don't validate it or help them through it.

This is going to surprise you, Lacey, but I think that they need to go through the seven things, right?