Jeff Cotton

So Andreessen Horowitz led in Ted Fold Series A. The company had completed a B just before I joined, which was led by Next Coast Ventures here in Austin.

And those are the two primary investors.

The company took on a lot of seed capital prior to the A by a lot of folks all throughout Texas.

The company was actually headquartered and based here in Austin.

And actually, let me cover quickly.

I'm not going to cover a lot about the business because it doesn't really matter a whole lot.

But we were in the CX space, the customer space.

service and customer experience space.

So we were an integration platform that tied phone systems and CRMs together for big inbound contact centers.

So think someone like HP, right?

Print printers, laptops, et cetera.

You call in, you've got a problem with your laptop.

We would arm an agent with automatic information, auto display to them about you potentially calling in and even potential problems that the agent sees about a device that you may own from Dell or HP or whoever.

And those were the types of customers that we have.

So this is sort of the setup here in terms of where I stepped in and a company that had really gone off the rails.

It had a phenomenal idea.

It had a great product.

It had grown to about 5 million in revenue.

And then it started to plateau and shrink for a number of reasons, which I'll cover here in a second.

So first of all, I've already sort of covered some of these numbers here.