Jefferson Fisher

Here's how you can fix it.

Here's the fix that I've come up with.

Don't do it to where you just state the problem and go, I leave it up to you.

Find the solution.

Ask exactly for the solution that you want.

Now, if you say, I want a refund and customer service says, I'm sorry, sir, we can't do this.

You said, that's not acceptable.

Then what are my other options?

Ask, what are my other options?

Is there a way that I can escalate this?

What is a solution that is available to me?

How can I escalate this?

They all have a procedure in their book of what to do, when, and yeah, maybe you do hit a dead end, but you can at least rest assured that you've been direct about it and stating what you want.

No, you're not gonna use that company again.

You know you're gonna cut off the relationship with that because they're not giving you what you want.

Same thing with everyday human relationships and romantic relationships or dating relationships.

If you are not being direct and stating what you want, you are setting yourself up for failure.

This kind of reminds me of this quote that I heard and it's something to the tune of the single biggest problem with communication is the illusion that it has taken place, right?

The sharper you can be and say, hey, this is what you said.

This hurt me.