Jefferson Fisher

As we stood up, I walked toward the door and stuck out my hand. I braced for another painful death grip. Instead, at the last second, Bobby LaPre opened up his arms and bear-hugged me. All I could do was smile and say, Be good. I didn't look, but I'm fairly sure my feet weren't touching the ground. The Person You See I've had countless interactions like that one throughout my whole life.

As we stood up, I walked toward the door and stuck out my hand. I braced for another painful death grip. Instead, at the last second, Bobby LaPre opened up his arms and bear-hugged me. All I could do was smile and say, Be good. I didn't look, but I'm fairly sure my feet weren't touching the ground. The Person You See I've had countless interactions like that one throughout my whole life.

Sometimes the other person is the Bobby LaPre. Other times, I'm the Bobby LaPre. But why does it happen? How is it that by dropping the idea of winning an argument, you actually get more of what you want? What is it about connecting to the other person that gives you the high ground? And how can you tap into that strength in your own communication?

Sometimes the other person is the Bobby LaPre. Other times, I'm the Bobby LaPre. But why does it happen? How is it that by dropping the idea of winning an argument, you actually get more of what you want? What is it about connecting to the other person that gives you the high ground? And how can you tap into that strength in your own communication?

Sometimes the other person is the Bobby LaPre. Other times, I'm the Bobby LaPre. But why does it happen? How is it that by dropping the idea of winning an argument, you actually get more of what you want? What is it about connecting to the other person that gives you the high ground? And how can you tap into that strength in your own communication?

It's easy to believe that communication should be cut and dried. A world where you say, you're wrong, and the other person immediately replies, why yes, yes I most certainly am. A place where when someone says, I'm fine, the only possible interpretation of the phrase is that they're totally and unequivocally fine.

It's easy to believe that communication should be cut and dried. A world where you say, you're wrong, and the other person immediately replies, why yes, yes I most certainly am. A place where when someone says, I'm fine, the only possible interpretation of the phrase is that they're totally and unequivocally fine.

It's easy to believe that communication should be cut and dried. A world where you say, you're wrong, and the other person immediately replies, why yes, yes I most certainly am. A place where when someone says, I'm fine, the only possible interpretation of the phrase is that they're totally and unequivocally fine.

Where what you see on the outside is all there is to someone on the inside, and the boot always fits. That's how you think it should be. That's what you want it to be, but that's not the way it is. When you tell someone that they're wrong, they become more convinced that they're right. When someone says they're fine, they're often anything but. It's never as simple as matching stereotypes.

Where what you see on the outside is all there is to someone on the inside, and the boot always fits. That's how you think it should be. That's what you want it to be, but that's not the way it is. When you tell someone that they're wrong, they become more convinced that they're right. When someone says they're fine, they're often anything but. It's never as simple as matching stereotypes.

Where what you see on the outside is all there is to someone on the inside, and the boot always fits. That's how you think it should be. That's what you want it to be, but that's not the way it is. When you tell someone that they're wrong, they become more convinced that they're right. When someone says they're fine, they're often anything but. It's never as simple as matching stereotypes.

Given these problems, I want to go ahead and acknowledge a central theme of this book, and I hope you let this coin drop from your head to your heart. The person you see isn't the person you're talking to. Think of a river and its undercurrent. On the surface, your eyes and ears can pick up a person's physical cues that shape your perception and judgments about them.

Given these problems, I want to go ahead and acknowledge a central theme of this book, and I hope you let this coin drop from your head to your heart. The person you see isn't the person you're talking to. Think of a river and its undercurrent. On the surface, your eyes and ears can pick up a person's physical cues that shape your perception and judgments about them.

Given these problems, I want to go ahead and acknowledge a central theme of this book, and I hope you let this coin drop from your head to your heart. The person you see isn't the person you're talking to. Think of a river and its undercurrent. On the surface, your eyes and ears can pick up a person's physical cues that shape your perception and judgments about them.

But what's happening below the surface, that's where the real truth runs. For instance, the coworker you see is agitated and impatient. The coworker you're talking to didn't sleep well last night because he's worried about convincing his brother to go to rehab. The cashier you see is scattered and inattentive.

But what's happening below the surface, that's where the real truth runs. For instance, the coworker you see is agitated and impatient. The coworker you're talking to didn't sleep well last night because he's worried about convincing his brother to go to rehab. The cashier you see is scattered and inattentive.

But what's happening below the surface, that's where the real truth runs. For instance, the coworker you see is agitated and impatient. The coworker you're talking to didn't sleep well last night because he's worried about convincing his brother to go to rehab. The cashier you see is scattered and inattentive.

The cashier you're talking to is worried about affording her kids back-to-school supplies. The spouse you see is tense and short-fused. The spouse you're talking to had a horrible day at work starting with an email from a rude client. Or in my case, the mountain of a man I saw was aggressive and defensive.

The cashier you're talking to is worried about affording her kids back-to-school supplies. The spouse you see is tense and short-fused. The spouse you're talking to had a horrible day at work starting with an email from a rude client. Or in my case, the mountain of a man I saw was aggressive and defensive.

The cashier you're talking to is worried about affording her kids back-to-school supplies. The spouse you see is tense and short-fused. The spouse you're talking to had a horrible day at work starting with an email from a rude client. Or in my case, the mountain of a man I saw was aggressive and defensive.