Jefferson Fisher
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Appearances Over Time
Podcast Appearances
That's butcherbox.com slash Jefferson.
Don't forget to use our link so they know that we sent you.
All right, let's keep going.
How do I speak more direct?
I'm so glad you asked.
So here's how to do it.
Number one, state the issue.
In one sentence, in one sentence.
For example, there's been a charge on my account.
This product was not delivered.
This is the problem.
So if you have a, if you have a problem, if you have a hard time describing what the issue is, just finish the sentence, this is my problem, blank.
Blank is my problem.
Be very, very clear on exactly what the issue is.
Number two, you have to state the impact.
What has been the impact to you?
There's a charge on my account.
It cost me $75.
This is late.
I am not able to do this.