Jefferson Fisher

You are the leader.

This is probably the defining trait of, I think, people that I have employed over the years that I would consider a leader or not a leader, is how different they are when shit has hit the fan.

And if there is seemingly no difference in the way they're conducting themselves, leader.

Emotional regulator.

They bring the temperature down.

And then you have the inverse.

Where the minute any kind of sign of trouble, there's stress, there's...

there's overwhelm and it's contagious.

And what they need is the calm flight attendant to regulate them.

So I think, and people, I think, who want to be leaders in their professional lives should really think about this.

Like, how do you show up when things are hard?

I always tell the story of one of my friends called Oliver, who when I employed him, must've been seven, eight years ago.

Okay, he wasn't my friend when I hired him.

But the defining trait of Oliver was that he would deliver me

Good and bad news.

The same.

with the same sort of nonchalant, calm demeanor.

So he'd walk up to me and say, you know, we've just signed Uber across America.

We're going to be there.

And then the days where everything was on fire, he'd walk up to me and say, Stephen, can I have a chat?