Jennifer Selby Long
speaker
698 appearances
14 recordings
1 series
first heard Nov 2024
last heard May 2025
Jennifer Selby Long’s voice in public audio — every appearance, attributed to the second.
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Appearances
They're resisting traveling to get together for off sites, resisting coming to office locations to work together in person. And from senior leaders who went set that travel and entertainment budget that's going to be needed to bring people together who aren't in the same city. Certainly quite a bit more than once a year. Now, Vince, would you like a recent example? Yes, please.
An example would be nice. A leadership team that I worked with over several years now, and they used to work together really well. In fact, when I first started working with them, we didn't even do any sort of team effectiveness assessment because I assessed informally this team is very effective. That's not what they need my help with.
But as I watched them over the past year, they were beginning to feel threatened by each other. There was backbiting. There was bickering. There were power struggles among this team. And this became very concerning to me. Now, their membership had started to change a little bit. A key team member was leaving to retire.
And their responsibilities at a team and the pressure on them had broadened considerably. They were leading a type of business transformation that had never been attempted before. And so... You've got to start asking what is going on here that this team is becoming, if you will, political. They're getting in these power struggles with each other and these battles.
And this was rolling on down through the organization to where all the people in their organization were starting to complain and say, you seem to be battling with each other all the time. We're not ever sure quite what to do. You don't move as one anymore like you used to. In this situation, I really needed to get this team together in person to work through this.
But the T&E budget had been slashed to basically zero in that organization. In my opinion, that was where we would call a penny wise and pound foolish decision.
to cut those T&E budgets across the company because the team all agreed once we were able to get together to push hard for an exception to that T&E budget situation that we did the work that they really needed to do with a vigorous and proper assessment of what is going on, what is in the way, why has the team performance deteriorated, why were they in a split battle.
It was an incredibly powerful time that we spent together, but we all agreed it should have been six to nine months earlier. But there was this sort of resistance to make getting an exception to this T&E budget flash to getting on a plane to fly for this meeting. I do think the resistance comes from both sides, but one of the things that we do have to accept is
in today's more virtual, more global world is you might not feel like getting on that plane. I certainly know I don't at times, but you do need to make complex decisions together and you need to deal with team dynamics together in person.
I really think most leadership teams probably need to be together at least once a quarter in person, despite the personal hardship and the extra cost associated with this. Now, I will say separately, I don't think that the cause or the contributions to politics are as simple as these little catchphrases like power corrupts. Because I see too many leaders who are not corrupted by power.
And I see too many ambitious people who maintain their ethics and integrity all the way up the ladder as they go. And so I don't believe in it as simple or as trite as something like power corrupt. Now, if what I'm saying sounds completely nightly to some of your listeners, I would say to those listeners most emphatically, you have been working at the wrong places, right?
In 30-plus years, I've been coaching and advising leaders. I have a clear uncertainty around this. The majority of leaders are not political animals, if you will. In fact, some situations that seem political on the surface are not as political as they seem, but they're more a matter of... Complete lack of alignment around strategy and not dealing with that.
And some of that stems from people lacking any kind of understanding of how to resolve conflict effectively. Read other people's signals. Adapt to their needs. Read situations. Lead and inspire people to change. These are the more advanced interpersonal skills.
And I will say, certainly, if those are lacking at the top, it tends to trickle down as well and feed these power battles and these political dynamics. And does any of that sound familiar or make sense, Vince, from your point of view?
Yes, both actually. And it's interesting to build, for most businesses, to build a strong team, to build trust among that team, and to not have people competing against one another, but working together. against the competition, right? Directing their competitive myth there. We have ample evidence that for most businesses, that is the way to build your leadership team, right?
And not the way in which you're just looking at each person as a chess piece. And so at times in those situations, you may have someone who is in fact a narcissist, right? That is that thing that is beyond our control. You may have someone who learned that from a prior boss, from their schooling, from their family of origin.
I still think a lot of leaders out there are running around with what I would consider to be an outdate notion of leadership, that it is somehow about results versus results. when what we see largely is that the stronger teams get the better results. And so the two are not holding, but in fact, the one enabled the other.
And so I can say, certainly I've had some clients who were pretty mercenary clients. When I first started working with them and they became some of the most dedicated and devoted clients in the long run, but I really had to crack them open or crack them over the head in a manner of speaking to get them to see this huge, quite naive disconnect that they were making between people and results. Yeah.
And so some of those folks have become some of our best clients and some of our highest performers over the years. Now, as far as what someone would want to do in a situation like that, if they're not, they believe that they're not contributing to these power dynamics, but they're just on the receiving end of them is a little bit different.
And that's where I think you do need to take a look at how you want to approach this. What is most important to you? I think there are five things that you really need to look at. And I think you want to do these more or less in sequence. The first one, interestingly, is to stop fighting. And you won't believe this, but stop venting to not solve problems.
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