Jesse Cole

When we get there, the first thing we do is we have a fans first talk.

that myself jared some of our leaders we share stories examples of some fans first moment that happened whether you know we had uh to a young fan whether it was a proposal whether it was a moment fan their first bucket list trip in four years what we did and we share that what we did in the upper deck you know the mananas are our cast what we did there we share those examples and those stories

And then the next night after our final game, we actually have another Fans First chat where we recognize our team and we give shout outs about those moments.

Then a couple of days later, we get back in the office on Tuesday.

We start, we talk about the Fans First principles and more Fans First stories.

We're getting three touch points and then more because of our other teams and other tour of these examples, these stories, who we are.

And that's what we talk about.

We never talk about revenue.

In fact, I have one financial meeting a year.

It's less than two hours.

Like that's it.

I don't go into, I don't go into our account.

I don't have any, it's, it's a mandatory thing for me.

I was like, all right, Jesse, here's where I'm at.

Great.

All right.

We go create fans now and have fun.

But like that's, I spend all our time talking fans first, talking ideas and talking greetings.

So we share stories with our team on those fan service moments.

And then, yeah, obviously we share stories with our fans in social media, but our goal is just to entertain them.