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Joe Coleman

๐Ÿ‘ค Speaker
225 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

Sales and customer success.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

No.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

So we actually, we are burning cash.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

We're not burning a lot.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

We're in a position where

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

You know, we like to keep that option on the table and our pathway to profitability is pretty clear.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

However, we spent so much time last year getting our sales and marketing machine in a good place that we all agree, including the board, that just makes sense to lean into some of the success we're seeing.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

So spending more on marketing, hiring more salespeople, doing all those things that you can do comfortably once you've figured out a lot of the underlying components of the sales and marketing machine.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

Yeah, certainly.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

You know, if we wanted to be profitable tomorrow, it would be much more painful than, say, if we wanted to be profitable six months from now.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

But sure, there's there's

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

So our churn across the board, this has been something we've been working a lot on.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

In last quarter, it was 71% gross retention and about 90% net retention.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

Okay.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

So we still have more room to work there.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

For an enterprise business, you kind of want to have, you know, at the end of the day, you want to have 90% gross retention and then net negative churn, at least from a dollar standpoint.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

Where we are is, if you look at our business, we still have a component of the business that isn't the enterprise tier.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

It's sort of smaller businesses, high growth tech.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

A lot of these companies we took on because we thought we could serve them well.