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Joe Coleman

๐Ÿ‘ค Speaker
225 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

You know what I mean?

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

So it's possible to have

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

you know, dollar churn that isn't great, but you still have the same customer set because you're working in other categories or other departments within those organizations.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

So it's interesting, the lower price, the lower tiers of companies that are smaller, they actually weren't paying that much less than the big brands, which is interesting and I think says a lot about the market.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

So it did hurt when we lost a lot of those guys.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

And, you know, a lot of what we've had to do is just sort of reorient our pricing because this was a new market.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

It still is a new market.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

And as a result, figuring out what pricing should be, a lot of it is trial and error.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

Like you literally, in the early days, we were just picking out numbers and if people paid for it, then we just charge more.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

And we just had to go through that process to figure out what the right pricing is for the market.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

So yeah.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

Right now it's about, yeah, right now it's about 40,000.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

It's sort of,

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

goes between 30 and 50K.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

We obviously like to keep it quite a bit lower, but we also operate on fully loaded figures.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

So whenever you build out a marketing function or invest in things that aren't just

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

variable ad spend and so forth, you're going to take a little bit of a hit there in terms of CAC.

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

Yeah, I mean, obviously you want as low payback as you can get, right?

SaaS Interviews with CEOs, Startups, Founders
1281 Contently Pays Creators $30m Annually, Passes $20m in ARR 40% yoy growth

It'd be great if our payback was three months.