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Joe Crisara

๐Ÿ‘ค Speaker
531 total appearances

Appearances Over Time

Podcast Appearances

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

Hey, when something went wrong at the last job, what happened on that one?

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

If they talk about how much their boss sucks and everything like that, I would just say, what was your piece of the dysfunction?

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

Was there anything that you were part of it that you could have fixed in yourself?

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

If he says, there's nothing I could have done, well, then that's not somebody who takes responsibility.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

Give somebody an opportunity to take responsibility and see what they do with it.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

And I would ask the person, would you be open to taking responsibility if I told you some things you could have done different?

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

Or would you have a closed mind about that?

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

Yeah, I would like to hear what I could have done better because honestly, I was frustrated.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

That's what we're going to teach you at A1 Garage Doors, how to take responsibility and not blame other people, but take responsibility for what you can change.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

Would you be open-minded to that or would you be closed-minded to that?

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

Because that would be the kind of thing, give somebody an assignment to do something to see if they would listen to an audiobook, to see if they would, you know, role play with you during an interview, that kind of a thing, right?

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

If they're not open to role play, you know working in A1 is going to be role playing.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

If you aren't open to reading a book, you know at A1 we're going to give you a book on the first day you start here.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

Does that make sense, Tommy?

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

You're kind of testing people before they start, I think, what you're looking for.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

And by the way,

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

That can be part of the marketing.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

You know, we're looking for pure motive service providers who aren't looking for a job.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

We're looking for people who want to serve other people.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

That would be a great marketing ad.