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Joe Crisara

๐Ÿ‘ค Speaker
531 total appearances

Appearances Over Time

Podcast Appearances

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

It's too nice.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

That's why magic moments are hard to do too because, man, you sound like you're just being too nice to people.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

That sounds phony, they might say.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

Does that make sense?

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

Yeah.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

projecting that it sounds phony, projecting that people are going to think you're trying to buy me off with coffee or that kind of thing.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

So those are the negative thoughts.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

But I'd say in the book, I do a thing called inverse paranoia.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

Inverse paranoia thinks people are looking forward to meeting me.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

And you've got to do affirmations like that.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

In a room of technicians, just have people repeat after me.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

People are looking forward to meeting me.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

People are looking forward to have a friend in the service business.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

People are going to be happy to meet me.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

People would love to get a refreshment from me on the way out to the house.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

So you have to do these affirmations for yourself

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

That negative self-talk we have, and Tommy, we all unfortunately have that, especially since you're involved with like private equity and you're involved with so many different, the tentacles of where Tommy Mello started and where you are now, there's always something paranoid that could enter your mindset.

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

Like, what's that guy trying to get from me?

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

Everybody wants to be friends with Tommy Mello all of a sudden, right?

The Home Service Expert Podcast
The Sales Reframe That Changes How Every Technician Thinks About Their Job

But if you have that negative mindset, like somebody's trying to get something from you, you're missing a rich relationship with somebody who's actually trying to do something for you.