Joe Jefferies

speaker
105 appearances 1 recordings 1 series first heard Nov 2024 last heard Nov 2024

Joe Jefferies’s voice in public audio — every appearance, attributed to the second.

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Welcome to orbit.
the HG podcast series where we speak to leaders from across the tech ecosystem to hear how they've built and scaled some of the most successful companies in the world.
I'm Joe Jeffries, a director in our Saturn fund, and I'm delighted to be joined by Nick Meta today, the longtime CEO of Gainsight.
Nick, thank you so much for taking the time to join us on our HG Orbit podcast today.
It's great to have you here.
So for those of you that don't know, Nick, you've been the CEO of GainSite for over a decade now.
GainSite's the leading customer success software business globally.
You've got more than two hundred million dollars of ARR.
And you and your business have effectively defined the customer success software segment as your business has grown.
Better in your words though.
So do you want to summarize GainSight today, Nick, and the journey that you've been on over the last decade or so?
GainSight, we launched a company in
efficient way.
So if I take a step back, you're a Harvard graduate by background.
You've worked in Silicon Valley for over twenty years now.
multiple venture capital and private equity firms along the way.
You know, most recently Gainsight's been invested in by Vista since twenty twenty.
And you also have a lot of customers that are HG portfolio companies themselves.
So fair to say you're a pretty serious guy with a pretty serious job.
And I think, you know, one of the most interesting things about you as I've got to know you and clearly done my research is the way that you've achieved your success is through a pretty unique leadership style.
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