Joe Navarro

I'll tell you how far it's gone.

And I wish I could tell you the financial institution, but I have a long term relationship with them.

It's to the point now where they are with their high end clients.

These people have flown in from all over the world to meet and so forth.

the people involved in putting these packages together and in sales and in informing them, they are not to wear their smart watches because the tendency is to always be looking at your watch because messages are coming in or the market is fluctuating.

And so one of the things that they've done, and it's worked beautifully,

is to actually tell the client, you're so important to me, I'm going to take this off so that we're not distracted.

And they're so appreciated.

They're so appreciated by that one gesture because they were getting terrible ratings of constantly feeling like they're competing with whatever is on the smartwatch.

So, you know, everybody fears AI.

And so what we're really down to is not the speed of information, but how information is delivered.

Can this person, the salesperson or the doctor, whoever it is, can they convey those things that I need as a human to make a decision?

And as it turns out, the human factor is now more important than ever.

The fact is, is that we cross our arms because it's a self-comforting behavior.

Yeah.

And it's one of the first behaviors that we learn while we're still in the uterus.

We comfort ourselves as babies.

In fact, that's the ideal position for the arms as we enter the birth canal.

But there is still the misconception.

And I think what overcomes that is the fact that if we have a big smile on our face,