Joe Navarro

as we're talking to somebody.

I found myself in the hallway the other day in my building talking to another tenant and we're both leaning against the wall and we're both with our arms crossed and we were very comfortable doing so.

So I tell people, if you feel comfortable doing it, just do it.

Don't worry about what other people may think because they'll see it in your face.

They'll see it in your tone of voice and hopefully,

Once again, let's not attach too much to one behavior when we should be looking at the totality of behaviors.

I've testified in federal court, so you get 12 psychiatrists and you'll get 12 different opinions.

And it's like, were we looking at the same thing?

That doesn't surprise me.

You know, obviously, when you have a more open gesture, it's an easier read.

I think some of it is cultural, some of it is comforting.

Look how often when women go to the bathroom on an airplane and they're standing waiting how they cross their arms.

It's a self-comforting behavior.

They're exposed.

You know, they're being compelled to stand in the alleyway while people are looking at them.

And so it's a good way to comfort themselves.

Well, I wouldn't say you can tell a lot, but there are so many ways to do it wrong.

I do about 30 events a year, and every single event, I always ask, how many of you received a bad handshake?

And everybody raises their hand.

And then I go, well, if all of you have received a bad handshake, is it possible that one of you are doing it wrong?