Joe Shoen
speaker
611 appearances
1 recordings
1 series
first heard Jul 2026
last heard 13 Jul
Joe Shoen’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
But she explained to me, no, we don't need an intervention.
I need your help to share these things with these other people.
I said, okay, well, we can certainly do that.
Well, that got me to start at essentially every one of our stores, what I call a customer reuse center.
She explained to me that life changes and all these things are important, but they're no longer relevant to her life, but they need to go to somebody else to whom they are relevant.
And so I started these reuse centers so people who are
have something in storage that no longer fits their life, can put it there with the assurance it's not going to an auction, it's gonna be someone else who stores here can help themselves to it.
And the classic one is a set of weights.
Because a lot of people, their kid moves away, he leaves a set of weights, they put it in storage, they don't know what to do with it.
But weights never go bad.
And so somebody will put a set of weights in there.
Of course, some 12-year-old boy comes by, can't believe his good luck, and he drags them home, and the life goes on.
But she explained to me this whole deal of how people want this sense of community and how these things are important
But being important doesn't mean they need to hang on to them.
It means they need to go back to another human to appreciate it or enjoy it.
And that was so humbling to me.
And when I first started, people predicted disaster.
So we have cameras.
So we studied a bunch of the pictures.
You'd be shocked how many people would carefully take every nut and bolt
Showing 541–560 of 611 · page 28 of 31
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