Joe Spector

There's lots of ways with a video call plus photos and videos that you'll be able to at least get to an initial assessment.

And the cool part is, again, the way that it works is 90% of our customers are using their phone.

And so the phone is quite mobile.

And so if your dog or cat is moving around, it's quite easy to take a quick video or take a couple photos and show that to the veterinarian.

And that should be enough to, like I said, to at least get an initial assessment.

Well, now in our fifth year, we certainly have lots of people who are emulating what we're trying to do, but we are by far the biggest with coverage in the most states.

The reason I'm doing this is pets first.

I'm a pet owner and I want people to be able to have access to affordable pet care.

And I know we're doing the right thing.

We've had, like I said, almost a million telemedicine visits and customers who are often in tears because their pet is getting care for the first time.

And so I know we're doing the right thing.

Yep.

Just to put a pin in that, veterinary care has grown 2x the rate of inflation.

So we talk about inflation.

The cost of?

Yeah.

So the inflation is already high.

Yeah.

Veterinary inflation is double.

It's like 2x.