Jonathan Neman

speaker

692 appearances 2 recordings 1 series first heard Nov 2025 last heard 8 May

Jonathan Neman’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 2 in all, peaking in May 2026 with 1.

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This is the chicken jalapeno ranch.

There's a little dipping sauce on the side.

Fantastic.

What else you got here?

And then you got a Cali Chicken Club.

So a lot of ways.

You know, one thing I say all the time is all the restaurants, all the answers are in the restaurant.

Spending time in the restaurant, actually talking to guests.

We also do a lot of, you know, traditional things like focus groups, etc.

I do go undercover a lot.

Oh, all the time.

All the time.

Do you wear a mustache?

I spend about, you know, a third, probably like a quarter of my time in restaurants talking to customers, talking to team members.

I get all, you know, really I get all my best feedback there.

Both how to make the experience better for guests, but also how do you make it easier to run from a

easier to run from a team member perspective.

We do a lot of social listening from a feedback perspective.

And recently, about a year ago, we started working with a company I think you featured here, Listen Labs.

We were one of their first customers and it's helped us accelerate our time to feedback by about 10x and about half the price.

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