Josh DeTar

speaker

2,317 appearances 6 recordings 1 series first heard May 2026 last heard 7 Aug

Josh DeTar’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 6 in all, peaking in Jul 2026 with 2.

Appearances

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Digital Banking Podcast · From Ram 1500s to real-time payments with Tommy Cotter. · 7 Aug 2026 podcast

Time it.

Tell me how long it really takes.

And one of the things that he was really highlighting is I'm not trying to pick on anybody.

Jim started the fight, but a lot of times we just took an in-branch process and just put it on an iPad and called that digital transformation.

And what Jim was really highlighting was that, you know, like your assembly line, just putting it on assembly line and then having robots sit off to the side, not using them because, well, this is how we always built trucks was with people.

you're missing out on an opportunity to create an efficiency or remove a bottleneck.

And so he was talking a lot about how, you know, we need to be very thoughtful of exactly what you were just saying, right?

Owning the process end to end, not just saying, Hey, we took one element to this process and we made it faster or we made it digital.

You got to look from the very, very second go to the final output and,

And say, what is the time that it takes to complete that?

And then within that, what's needed?

What's not?

What's redundant?

What's truly optimized?

And what's just mailing it in?

That was exactly one of his points too, right?

Start from the ground up.

Just crumple up the sheet of paper, throw it away.

And start from the ground up and say, if I were a brand new financial institution that never exists today, and I'm only going to have a digital account opening process, and I'm going to do everything in my power to be a customer acquisition magnet, what would I make the process look like?

Because that's how the competition is thinking.

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