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Josh Weisberg

๐Ÿ‘ค Speaker
256 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

And then we had developers who were just looking to set up transactional messages.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

And when we figured out, okay, what is the mix of people who can actually use this product and use it consistently, then we at least cut it in half, probably more than that.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

I think, yeah, by the time we dialed it in, we were probably a bit better than that.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

That's right.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

And I think one of the things we realized is if we give people a couple of really valuable use

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

time.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

If the product's good enough and you can see, hey, I can send emails, I can send push notifications and every message that goes inside outbound, I'm going to be able to evaluate what people do because of that message.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

That was a strong enough pull factor that it's like, well, we're sending some other messages in SendGrid.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

Let's put them in outbound.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

We're sending some other messages, you know, with our in-house push provider.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

Let's put those in outbound.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

And so we were relying on that kind of pull rather than pushing a strong sales process.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

And I think we'll continue to do that.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

You know, I think that was something we always were looking at and were observing.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

So what is our payback period?

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

You know, kind of how long does it take us to get the cash back in the door?

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

I guess that's what you mean.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

But because we spent no money on marketing.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

So what we did is we built this tribe of 10 initial customers who really, really loved the product.

SaaS Interviews with CEOs, Startups, Founders
1007 How Outbound.io Grew to $30k MRR Before Exiting to ZenDesk

And then we didn't spend money on marketing.