Juan de Castro

speaker

569 appearances 7 recordings 1 series first heard Jun 2026 last heard 11 Aug

Juan de Castro’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 7 in all, peaking in Jul 2026 with 3.

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Making Risk Flow | The Future of Insurance · [Greatest Hits] The Speed Advantage: How AI and Customer Obsession Are Reshaping Specialty Insurance | Christian Stobbs · 21 Jul 2026 podcast

It's actually going to be the opposite, right?

So you have to grow by gaining share of the market, but serving more customers.

I think that goes back again to your previous point of the way of getting access to more risks, binding more risks is through that responsiveness to your brokers.

Ultimately, brokers want to place business with specialty insurers who have the best product and they provide the best service, right?

And you cannot trade the one with the other.

Yeah.

So Browse building on that point and you hinted to the impact of AI and technology also earlier in the conversation and you're making significant progress within Markel, but also linking it back to the point we made at the beginning of you need focus.

So yeah, at the end AI and technology now can impact pretty much anything across the business.

How do you decide where to focus your effort and your attention?

Yeah, I guess that that is often easier said than that.

Because I think as an industry we have a memory of, well, you try something now in Q2 and if it goes well in next year you go into production and those timescales are they're not valid anymore because if you are not responding quicker to the faster increasing your bind ratio by fifty percent, your competitor is today.

Right?

So almost like

I think that's what you meant by that.

You need to execute, like make a decision quickly in a month or two, go live if we are in May now, go live in July.

I think that is the pace which takes a bit of organizational change management, right?

To to change the mindset.

And are you seeing a significant change in that mindset and then the acceptance of change and the willingness to do things differently?

If you compare where was Markel a couple of years ago versus twenty twenty six, can you already perceive that?

We're gonna put you on the spot, Christian.

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