Juan de Castro

speaker

569 appearances 7 recordings 1 series first heard Jun 2026 last heard 11 Aug

Juan de Castro’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 7 in all, peaking in Jul 2026 with 3.

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Making Risk Flow | The Future of Insurance · [Greatest Hits] Re-Architecting Insurance for Speed, Data and Resilience | David McMillan, Jensten · 4 Aug 2026 podcast

I submit.

I think it's... Obviously, you've worked in, as I mentioned, in some of the largest insurers, but I think what's particularly interesting is your transformation angle to all of them, right?

In all of them, you were either doing a turnaround or just accelerating growth, but it was not about just a business-as-usual...

type of role.

And I think it's also particularly interesting, your background in, you mentioned manufacturing, I'm sure you did a lot of lean activity, and how all those fundamental concepts apply to insurance too, right?

It's like, how do you transform the insurance operations by removing waste and just focusing on what drives value?

I think that kind of the fundamental of lean of you should remove any step that is not directly providing customer value.

I think it aligns very well with what you just described, right?

Okay, so perhaps building on the... I think the eSure experience probably is your latest one, but also brings together a lot of your experience.

So let's start with, obviously, eSure, as you said, it's a mid-sized insurer company.

When you took the keys of issuer and the turnaround, what were the pillars of the investment thesis?

When did you think you're going to outcompete a much larger insurers in the market?

And clearly no small change, right?

You've said in a very simple way, but you've changed culture, values, speed of change.

It does sound like a full overhaul of the DNA of the company to some extent.

So to what extent were you able to drive that through the kind of existing team versus, I assume you had to bring in other people.

Did the existing team adapt to kind of the new reality?

I'm sure it is not as easy as it sounds, right, to execute on that.

It wasn't.

And I think especially, I think in the context of a PE backed, right?

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