Juha Berghal
๐ค SpeakerAppearances Over Time
Podcast Appearances
I think half of that.
We grew something like 80%.
Well, it's zero, so we don't actually have a churn.
Yeah, well, there's a bit of... I think we calculated it's 0.1% as a revenue churn.
Per year.
Well, that
That might be the case, but I would say that because of the amount of customers we have, that's one of the reasons as well.
But the thing is that we are in a way in a unique position since the stickiness is quite good.
When the customers join, they start using it.
And until they have these external parties providing the services or they have customers who are buying the services from the suppliers, they need something like this.
So it's a kind of a
The stickiness is built into the solution already.
So we haven't lost a customer because they changed or swapped to a competitor or something like that.
Well, we use 36 months as a calculation.
You just take LTV.
Yeah.
Well, that's kind of a standard in SaaS.
You know, enterprise SaaS is 36 months.
Well, in this area where we operate, it's quite typical to use that as a calculation.
Okay, where are you based?