Kate Boyer

speaker

114 appearances 2 recordings 1 series first heard Jul 2026 last heard 15 Jul

Kate Boyer’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 2 in all, peaking in Jul 2026 with 2.

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We had equipment we needed to buy.

And then we've done a lot of work to modernize our tooling, our procedures.

We rolled out a new app that allows everyone to collaborate on the turn.

So all of the sort of dozens of people that

who work on turning an aircraft around, they're now using this app to communicate with each other and coordinate through that process.

My view is customers don't really care about the stats.

They care about if their plane goes on time.

And so our job is to do that day in and day out.

And we can talk about the stats.

But what we have to do is prove it through actions and keep going.

So we rebuild that customer trust because one bad flight can wipe out six or seven good ones.

Yeah, the consolidations from the Middle East have created a little bit of slack in the system.

That's good, but it's not eight points worth of good.

So we know that we've made structural improvements that we're seeing roll through the system.

And we want to keep that muscle getting built really strong.

So as we regrow the schedule, we can continue to deliver.

Yeah, same thing.

We've got a little bit of slack in the regions right now, a few extra spare aircraft.

One example, you know, after that storm, we were able to put on 10 additional recovery flights.

So use those aircraft from the consolidation.

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