Katy McLaughlin
speaker
175 appearances
2 recordings
1 series
first heard Jul 2019
last heard Sep 2019
Katy McLaughlin’s voice in public audio — every appearance, attributed to the second.
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Appearances
WSJ Your Money Briefing · Relationship Pricing: Banks Want to Be Your Everything · 26 Jul 2019
podcast
Some banks have told me that there is flexibility.
Others have told me, no, no, we have our schedule and we stick to it.
I suspect that everything in life is somewhat negotiable and you should not be shy.
these are businesses, they're banking in order to make money, and you as a customer should get the best deal possible from them.
So I did talk to a consumer who really sounds very savvy in how he spoke to Wells Fargo.
He wanted to get a really great rate on a 7-1 arm loan.
And although his own bank had offered him what seemed like an attractive rate, he felt he could do better.
He thought Wells Fargo would be in a mood to negotiate.
Because Wells Fargo has had problems that led to really bad publicity on its retail banking side.
He thought, well, they're going to want to win some customer, you know, get back into the good graces of customers.
He thought if I offer to put a million dollar portfolio I hold somewhere else with them, they probably will be interested in making me a really great offer.
And he felt that that's what he got from them.
So it was an example of how somebody can recognize the leverage that they have in order to get the very best deal that might be available.
It's been my pleasure.
Thank you so much.
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