Kaz Nejatian

speaker

603 appearances 1 recordings 1 series first heard Jan 2026 last heard 23 Jan

Kaz Nejatian’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jan 2026 with 1.

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and provide better customer service and be more profitable.

It's so, the day I took over Opendoor and I reviewed every single bill we had paid for the previous 12 months, because I'm a pain in the ass.

I reviewed literally all of them.

I read Rockefeller's book in terms that he used to do it too.

So I'm like, I will do that.

That worked out well.

So I reviewed every bill.

And the single largest bill Opendoor had paid was millions of dollars to a well-known consulting firm.

whose advice could be approximated as the following, do everything worse, but cheaper.

That was like, I think that was generally, like I thought it was like.

That was the like first slide in the deck.

I'm like, look, I'm better at a company and did these things and everything got worse, but cheaper.

Like, how is this like, but that consulting firm doesn't care about the output.

They don't care.

They're not shareholders.

Of course.

They don't have to be held accountable.

I'm never going to say their name out loud.

No one's ever going to say their name out loud.

Why?

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