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Keith Coleman

πŸ‘€ Speaker
86 total appearances

Appearances Over Time

Podcast Appearances

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

reposts will drop by about 50% or 2x after a note's applied.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

And this is, you know, this is really big in the scale of social media, like, you know, 1 or 5% when would be, you know, pretty big in the scale of typical A-B tests.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

So...

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

One thing that I think is really heartening about this is that we know from this and some other studies that actually people are not just entrancing their beliefs.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

When a note is applied to a post, they'll actually agree with the core claims in the post less.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

And I think that's really cool.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

And I guess there's a little bit of a mixed blessing here, though, because actually post authors will also be more likely to delete their post after they get noted.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

So in that way, the best notes actually get seen very infrequently.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

So I'm torn about that, because just for me personally, I think not everyone agrees on this, but for me personally, I'd rather see a post and a note than neither at all, just because that's probably not the only time in the world where you're ever going to see that particular wrong claim, so maybe you'll see it off X somewhere in another post.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

And just for me, seeing a lot of notes has kind of increased the skepticism that I have when reading things.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

Yeah, manipulation's a real thing.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

I mean, people are always trying to game social media algorithms, and community notes is no exception.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

So I think one thing to call out is that surprising agreement mechanism does provide a bit of a defense against a more naive attack than the one you described.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

There's a lot of people with the same view all piling on, trying to get an incorrect note showing.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

You know, that's not going to work.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

But for a more sophisticated attack like the one you described,

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

We do have a lot of defences in place, so just to name a few, we do things like requiring a verified phone number from a trusted carrier, just to increase the probability that we're dealing with real humans.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

We look for raters who have rated things really similarly in the past, and actually we might treat them as the same person, just to limit the influence of really similar behaviour.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

Another thing is we can look at random samples of raters, and if they're rating things very differently than self-selected, possibly malicious raters, then that's a very important signal.

TED Talks Daily
How Community Notes reduce viral misinformation | Keith Coleman, Jay Baxter

And we have other things too, like there's rater reputation to deal with low-quality people,