Keith Jeffries

I know you're not getting paid, but we appreciate what you're doing to keep us safe.

Something as simple as that truly puts a bounce in their step for the rest of their shift.

I know that oversimplifies things, but that is the truth.

So be courteous.

And if you walk into an airport and you're seeing a four-hour wait time, my recommendation, I know airport directors and airlines will probably hate me for this, I'm not standing in line four hours either.

I'm turning around and going back home.

That trip can't be that important.

Thank you, Scott.