Ken Coleman
speaker
112 appearances
1 recordings
1 series
first heard Jul 2026
last heard 13 Jul
Ken Coleman’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
just funnels down to the rest of the organization.
I assume it does, but with you as the top dog, you know, having that openness where people can reach out to you.
And my guess is, is that other leaders take note of that and they go, hey, if I do that, this continues to go all the way down.
Have you seen that to be true?
Oh, it's such a great lesson.
I want to make sure the audience doesn't miss this.
What you're speaking to is the soul of a human who longs to be free.
And yet freedom doesn't mean that I work for myself as an entrepreneur, freedom, autonomy is the fancy word.
What you just touched on is huge because so many leaders miss it because they think I have to control everything as opposed to allowing people.
What you so beautifully described is that they sense.
Freedom.
Yes.
And boy, that creates that loyalty.
You've created freedom of speech in U-Haul.
If we think about it, if we pull that out of a political context and just say, you've allowed people the freedom to weigh in, you've allowed your customers the freedom to weigh in by calling your cell phone.
Joe, I'd love for you to share a story of a customer who called your phone, whether you answered, voicemail, followed up, because I think this is so fantastic that you allow that and for the right reasons.
What's something that sticks out to you as a memorable interaction?
I was going to ask you, what is the source of your deep care and passion for customers, which is ultimately people?
It's just very obvious to me.
And I wonder, what do you identify as that source?
Showing 81–100 of 112 · page 5 of 6
← Previous
Next →