Keri Brenner
speaker
398 appearances
2 recordings
1 series
first heard Apr 2020
last heard Feb 2023
Keri Brenner’s voice in public audio — every appearance, attributed to the second.
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Appearances
So act mindfully, right?
Well, I think that in terms of naming, well, first of all, beyond the mnemonics, our toolkit for anger needs to be vast and varied.
We have to really expand our style and our ranges of responses.
It's not just a hammer and a nail for communication techniques.
Exactly, exactly.
And I, I actually relish when I think about the words to use with anger, I relish this concept that I learned from Vicki Jackson, who taught me that words have levels of potency, just like medications.
And we can titrate words the same way that we titrate morphine.
So saying something like this must be irritating is a one milligram dose.
But saying this must be enraging is 100 milligram dose.
And we can augment or attenuate our dosing to match what a patient needs to feel heard and understood.
I
analogy.
This reminds me of a case where I needed to administer a bunch of thousand milligram words.
that I'd love to share.
Yeah.
So it was this 55-year-old man.
He had laryngeal cancer and he had a total laryngectomy.
So he literally couldn't speak anymore.
And we received this consult to assist with goals of care.
And the team said that he was...
Showing 161–180 of 398 · page 9 of 20
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