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Kevan Yalowitz

👤 Person
276 total appearances

Appearances Over Time

Podcast Appearances

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

If you want all of your data to flow into CRM in a new way, right, using agentic tools, that's not something that you can allow people to pick up and choose themselves, right? Everyone needs to get on board with using agent force to do that if you're using Salesforce as an example. But I do think...

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

If you want all of your data to flow into CRM in a new way, right, using agentic tools, that's not something that you can allow people to pick up and choose themselves, right? Everyone needs to get on board with using agent force to do that if you're using Salesforce as an example. But I do think...

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

If you want all of your data to flow into CRM in a new way, right, using agentic tools, that's not something that you can allow people to pick up and choose themselves, right? Everyone needs to get on board with using agent force to do that if you're using Salesforce as an example. But I do think...

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

that for individual productivity and some of the things that don't necessarily impact an entire workflow, I think meetings and how you digest what happened in a meeting and what you do next, that might not be something that you should force on someone, right? Make the tools available and let them decide.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

that for individual productivity and some of the things that don't necessarily impact an entire workflow, I think meetings and how you digest what happened in a meeting and what you do next, that might not be something that you should force on someone, right? Make the tools available and let them decide.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

that for individual productivity and some of the things that don't necessarily impact an entire workflow, I think meetings and how you digest what happened in a meeting and what you do next, that might not be something that you should force on someone, right? Make the tools available and let them decide.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

And the snowball effect is going to happen when people see that that's very useful and benefits them and their ability to impact on their jobs.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

And the snowball effect is going to happen when people see that that's very useful and benefits them and their ability to impact on their jobs.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

And the snowball effect is going to happen when people see that that's very useful and benefits them and their ability to impact on their jobs.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Yep, yep, that's right. And look, there's also, you know, this sort of brings up a whole nother new thread of AI tools out there, which is looking at employee productivity, right? I mean, there's players like Seam that are doing ingestion of data from all of your productivity tools to tell you like, Who's more productive than someone else? What time of day?

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Yep, yep, that's right. And look, there's also, you know, this sort of brings up a whole nother new thread of AI tools out there, which is looking at employee productivity, right? I mean, there's players like Seam that are doing ingestion of data from all of your productivity tools to tell you like, Who's more productive than someone else? What time of day?

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Yep, yep, that's right. And look, there's also, you know, this sort of brings up a whole nother new thread of AI tools out there, which is looking at employee productivity, right? I mean, there's players like Seam that are doing ingestion of data from all of your productivity tools to tell you like, Who's more productive than someone else? What time of day?

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

And frankly, using that to enable coaching to understand how you can do your job more effectively. But I think there's two certainties this year, right? One is that companies are tired of Gen AI hype. They want to see real business value, right? And that's determined in revenue growth or cost. Simple as that. That's going to drive the optionality of playing ball if you're an employee.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

And frankly, using that to enable coaching to understand how you can do your job more effectively. But I think there's two certainties this year, right? One is that companies are tired of Gen AI hype. They want to see real business value, right? And that's determined in revenue growth or cost. Simple as that. That's going to drive the optionality of playing ball if you're an employee.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

And frankly, using that to enable coaching to understand how you can do your job more effectively. But I think there's two certainties this year, right? One is that companies are tired of Gen AI hype. They want to see real business value, right? And that's determined in revenue growth or cost. Simple as that. That's going to drive the optionality of playing ball if you're an employee.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

It's going to kind of change that dynamic, right? Because this year, I think there's just going to be a little bit more force. But at the same time, I think that it also creates an opportunity because if you are a forward-looking person on this or a forward-looking employee, and you can become masters of a lot of these AI tools, it puts you in a great position going forward, right?

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

It's going to kind of change that dynamic, right? Because this year, I think there's just going to be a little bit more force. But at the same time, I think that it also creates an opportunity because if you are a forward-looking person on this or a forward-looking employee, and you can become masters of a lot of these AI tools, it puts you in a great position going forward, right?

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

It's going to kind of change that dynamic, right? Because this year, I think there's just going to be a little bit more force. But at the same time, I think that it also creates an opportunity because if you are a forward-looking person on this or a forward-looking employee, and you can become masters of a lot of these AI tools, it puts you in a great position going forward, right?

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Yes.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Yes.