Kevin Davis

So, I mean, you want to keep it simple.

And so we've tried to get better in terms of how to explain to the customer that really, you know, you don't want just this one time fix for something.

It helps that you're part of a plan that in case something happens in the future, or you buy a new product, or you just want to learn something that you're covered and part of that.

And so,

Once we kind of explain the benefits of that, I think that's where they really convert over the one-off transactions.

But directly, you know, it's about 20% and growing in terms of the percentage of people that would be signing up for support plans.

Yeah, and a decent amount actually just do it straight off the top because they think that, you know,

well, I'm going to pay this amount, you know, if it's like 79 or 99 for, for one time fix.

But if I do the green plan or gold plan, um, you know, I get more visits per year, unlimited remote support.

Um, and it's just a better deal.

So we get both pre-conversion and post.

Uh, it's, this is a not exact number, but I know that we started it with a ticket number at 10,000 and

thousand or like fifty five.

So something about in the realm of forty thousand customers during that time.

We raised capital.

So a total of about 2.7 million from, you know, like Eric Ries, 500 Startups, Dave McClure.

Just convertible notes.

Yeah.

Uh, 2015 revenue.

I don't have that number offhand.