Kevin Yun
👤 SpeakerAppearances Over Time
Podcast Appearances
So we have four.
So that's three full-time, one part-time.
We have a technical support specialist who's full-time and we have Chris, our CMO.
The new one.
Yeah, we have about 210, 213.
210, 213.
We use ProfitWell.
That is literally like, that is the struggle.
Kind of as like a small bootstrap team.
everybody wants to talk to you.
Everybody wants to have a phone call.
Even at our price point, we have people blast us on Twitter, kind of reach out saying, like, hey.
And then at the end of the day, so I've spent a lot of time just talking to different people.
Just like, what's the minimum number where having, say, a dedicated CSM or kind of Salesforce makes sense where you're having calls?
And that's like 700.
And so we're nowhere near that.
Our LTV is so low, it doesn't make sense.
But
That's our unique problem.
And that's what we're constantly working on improving.