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Khan Bengal

๐Ÿ‘ค Speaker
107 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

And we are trying to each year, we are trying to reach new segments, new industries.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

For example, this year, 2018 was a banking year.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

We landed more than three, three or four banks, large banks, such as ING bank from Holland.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

We're around 40 people now.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

For sales team, we have three, four people sales team.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

And we have another three people for success team.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

We are combined.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

Majority of development is done in Istanbul.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

But we have offices in Dubai and London.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

And sales team is around these locations.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

Yeah, exactly.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

It's not only important to get new customers, but you need to keep them.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

Churn is a very important metric.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

We watch closely.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

But fortunately, we are really lucky that we have a very low churn.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

This year, we lost only three clients, for example.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

Less than 2%, I guess.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

Yeah, yeah.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

Because we are focusing more on the large customers and ticket-sized customers.

SaaS Interviews with CEOs, Startups, Founders
1611 The Mobile Testing App Starbucks Uses Passes $6m in ARR, Bootstrapped

Yeah, yeah.